Support
I can't start a level because I'm out of hearts
Hearts refill automatically, 1 every 30 minutes (up to 5). In a hurry? You can also buy hearts in the shop.
I've used up today's challenge attempts
The daily challenge allows 5 attempts per day and resets at midnight (UTC). An attempt is only spent when you retry after failing.
How do I use boosters like Undo, Shuffle and Magnet?
Tap a booster button at the bottom of the board to use it right away. If you run out, you can restock in the shop.
What is 'Link account' in Settings?
Linking a Google account helps restore your purchase history later. You can keep playing without linking.
What happens when I tap 'Delete account'?
All progress and settings saved on this device are erased and the game returns to a fresh state. This can't be undone, so please be careful.
When will I get a reply to my inquiry?
Our team reviews inquiries in order. If you need a reply, leave your email so we can help you faster.
Account & data deletion request
Even if you've already deleted the app, you can request data deletion here. Personal identifiers are deleted; purchase records are kept anonymized for refunds, disputes and tax purposes. Requests are handled in order and usually completed within a few business days.
In the inquiry form below, choose "General" and tell us you'd like your account deleted. Including the email of the account you linked in the app helps us find it faster.